The online form is retired
This page does not accept a new claim. The settlement administrator is not reviewing new filings through this site. The information below is a record of how the online process worked during the claim period.
What the online form covered
The online form collected the details the administrator needed to identify a class member and process a claim. The general categories were:
- Contact details and a current mailing address.
- The email address used in connection with the MacKeeper purchase.
- Information about the purchase and the product.
- A signed statement that the information was true and complete.
- Any supporting documentation the administrator requested.
The exact field labels and the original form are not republished on this site. A person who needs a copy of a claim form or a filing record should contact the settlement administrator.
How online filing worked
A class member could complete the form during the claim period and submit it before the deadline. The administrator then reviewed the claim against the class list and the information provided. A submitted claim did not guarantee a payment.
After final approval and any appeals, approved claimants were to receive a check. The settlement materials said checks would expire 90 days after they were issued.
Review your claim record
Use this short checklist to organize what you already know about a past filing. It does not look up a claim and does not send information anywhere.
Check the statements that apply to you. The result appears below and runs only in your browser.
If you need help
Contact the settlement administrator if you need a copy of a form, want to update a mailing address, or have a question about a payment. Please do not send a claim to the Court or to class counsel.
This site cannot look up an individual claim, confirm a payment, or change a mailing address.
Contact the settlement administrator Back to claim information